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Privacy Policy

Effective Date: July 15, 2025

1. Introduction

Welcome to Metal Building Outlet. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website (the “Site”), request a quote, or use our services. It also explains your privacy rights and how you can control your information.

By using our Site and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information to provide and improve our services, communicate with you, and fulfill your requests. We collect this information in a few different ways:

A. Information You Provide to Us This is information you voluntarily give us when you request a quote, purchase a building, or contact us. This may include:

  • Contact Information: Your name, email address, phone number, and mailing address.
  • Business Information: The nature and size of your business or project.
  • Project Details: Information about the building or advertising inventory you intend to purchase.

B. Information We Collect Automatically When you visit our Site, we automatically collect certain technical information from your device, including:

  • Log and Usage Data: Your IP address, browser type, internet service provider (ISP), pages you visit on our site, time and date of your visit, and how long you spend on those pages.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to help our Site function, understand user preferences, and for security purposes. For more information, please see our “Cookies and Tracking Technologies” section below.

3. How We Use Your Information

We use the information we collect for various business purposes, including to:

  • Provide Our Services: To customize our Site, process your requests for quotes, and fulfill your orders.
  • Communicate With You: To contact you in response to your inquiries, provide requested information, and send you important updates about your transactions.
  • Marketing and Promotions: To email or text you about research, purchasing opportunities, or other information related to our products that may interest you. You can opt out of these communications at any time.
  • Improve Our Site: To analyze trends, administer the Site, track user engagement, and gather demographic information to improve the user experience.
  • Security: To protect our customers and our business from fraud or security threats.

4. SMS/Text Messaging Policy

When you provide us with your mobile phone number, you are giving us express written consent to contact you via SMS/text message for both transactional and marketing purposes.

  • What to Expect: We may text you with quotes, information about your project, follow-ups from our sales team, and promotional offers.
  • Consent is Not a Condition of Purchase: Your agreement to receive text messages is not required to purchase any goods or services from us.
  • Opt-Out: You can opt out of receiving SMS messages at any time. Simply reply STOP to any message you receive from us. You will receive one final confirmation message, and then you will be removed from our list. For help, you can reply HELP.
  • Message and Data Rates: Please be aware that message and data rates from your mobile carrier may apply to the messages we send.
  • Your Privacy: We will not sell or share your mobile number with third parties for their own marketing purposes.

5. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

  • With Service Providers: We share information with third-party companies that help us operate our business, such as payment processors (credit card companies, banks), shipping companies, and insurance providers. These vendors are only given access to the information they need to perform their services for us.
  • With Business Partners: Personal information may be shared with other customers who wish to evaluate potential transactions with you, but only with your awareness.
  • For Legal Reasons: We will disclose personal information if required by law, such as in response to a court order or subpoena, or a request from a law enforcement agency. We will also disclose information when we believe it is necessary to protect the safety of our customers, employees, or the public.
  • Aggregated Data: We may share aggregated, non-personally identifiable information (such as visitor demographics) with our affiliated agencies and vendors for analysis and business planning.

6. Data Security and Retention

We take the security of your information seriously. We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure. This includes using encryption protocols for sensitive information like credit card numbers sent over the internet.

While we take commercially reasonable measures to maintain a secure site, please be aware that no electronic communication or database is 100% secure. We cannot guarantee that such events will not take place, and we will not be liable for any such occurrences.

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Privacy Rights and Choices

You have choices regarding the collection and use of your information:

  • Opt-Out of Communications: You may opt out of receiving unsolicited emails or texts from us by following the unsubscribe instructions in those messages or by contacting us directly.
  • Access and Correct Your Information: You may contact us to update your personal information or to correct any inaccuracies.
  • Delete Your Information: You may request that we deactivate and functionally delete your personal information from our active databases. Please note that due to backups and records of deletions, it may be impossible to completely delete your entry without retaining some residual information.
  • Cookies: You can usually set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site. For example, if a logged-in user’s session is inactive for more than 10 minutes, we may automatically log them off for security.

To exercise any of these rights, please contact us at [email protected].

8. Children’s Privacy

Our Site and services are not intended for or directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

9. Links to Other Websites

Our Site may contain links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites, as their privacy policies may differ from ours.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date” at the top. We encourage you to review this policy periodically for any changes.

11. Form Submission Text Consent

By submitting, you agree to our [Privacy Policy] and to be contacted via call or text. Message and data rates may apply.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]